Emotional Intelligence Training for Organisations
The Human
Advantage Is
Non‑Negotiable
In the age of AI, the true competitive edge is being human. Emotional intelligence, creativity and adaptability are not "soft skills" — they are the hard currency of the new economy.
New Economy Skills: Unlocking the Human Advantage — World Economic Forum
Download the ROI Dossier →26%
rise in demand for social and emotional skills by 2030
McKinsey Global Institute
40%
of core worker skills will be disrupted in this AI-driven environment by 2030
World Economic Forum
65%
of human-centric skills like emotional intelligence expected to remain unaffected in AI-driven labour market
World Economic Forum
80%
of employers say upskilling and reskilling is a critical business strategy
World Economic Forum
About the Trainer
Angela Lau
Angela Lau is a certified EQ-i 2.0 practitioner and founder of The PUNCH Lab, with a 20-year career in corporate communications across Asia. She built this programme because emotional intelligence was always the missing variable, and now it's measurable.
Clinical Evidence Lab — 001
"Emotional intelligence competencies are learned — and can be improved at any point in life."
Source
Daniel Goleman
American psychologist, author & science journalist. Widely recognized as the leading voice in emotional intelligence research.
Field
Psychology
Focus
EI Research
Impact
Global
Key WEF Finding
Human-centric skills — creativity, emotional intelligence, collaboration — have become the hard currency of the labour market.
While 170 million new roles are expected to be created globally, 92 million will be displaced. The skills that survive automation are uniquely human — empathy, leadership, and curiosity have just a 13% potential for AI transformation.
Read the Future of Jobs 2025 report here →170M
new roles created globally
Future of Jobs Report 2025, World Economic Forum
92M
roles displaced by automation
Future of Jobs Report 2025, World Economic Forum
72%
of US job postings mention a human-centric skill
Future of Jobs Report 2025, World Economic Forum
60%
of executives say education systems nurture collaboration
Future of Jobs Report 2025, World Economic Forum
Clinical Evidence Lab — 002
Yale School of Medicine · 2025
Workplace Success Starts With Emotional Intelligence
Researchers at the Yale Center for Emotional Intelligence reveal that emotional intelligence isn't just about ability — it also depends on motivation and opportunity. Based on three decades of research, Dr. Zorana Ivcevic Pringle, Dr. Marc Brackett, and Dr. Zehavit Levitats show that organisations must create the conditions for emotionally intelligent behavior to thrive.
Finding
EI is trainable and context-dependent
Implication
Leaders must build environments that reward emotional intelligence
Researchers
Ivcevic Pringle, Brackett & Levitats
Institution
Yale Center for Emotional Intelligence
Harvard Gazette · 2025
What Is Emotional Intelligence, And Why Is It Crucial In The Workplace?
In conversation with Harvard Medical School psychology professor Ron Siegel, the Gazette explores why emotional intelligence — self-awareness, self-regulation, empathy and social skill — remains a top-ranked core competency for employers, and why authentic human connection matters even more in the age of AI.
Finding
EI ranks among the top 10 of 26 core workplace competencies
Implication
Genuine human connection grows more valuable as AI use increases
Interviewee
Ron Siegel
Institution
Harvard Medical School
The science is unequivocal: emotional intelligence is not a personality trait you're born with. It is a set of competencies that can be systematically developed — and the organisations that invest in it outperform those that don't.
The ROI Vault — For HR & L&D Leaders
The Business Case They Can't Ignore
A comprehensive, research-backed dossier that quantifies the ROI of emotional intelligence training. Built for HR Directors and Learning & Development leaders who need hard data to justify investment.
WEF 2025 workforce transformation data
Yale Center for EI research findings
Goleman's framework for EI competencies
Cost of emotional friction in organisations
Implementation roadmap for EI training
Free · No credit card · Instant delivery
EQ Self-Assessment — Research-Backed
Domain: Social Awareness
When a colleague reacts with unexpected frustration in a meeting, your first instinct is to...
About This Assessment
Grounded in the four-domain EQ framework by Dr. Marc Brackett at the Yale Center for Emotional Intelligence and Goleman's competency model.
Self-Awareness
Self-Management
Social Awareness
Relationship Management
Indicative results only. Not a clinical diagnostic tool. Backed by 30+ years of EI research.
ROI Impact Calculator
What Is EI Worth
To Your Organisation?
Adjust the inputs below to model the estimated annual financial return of implementing emotional intelligence training in your team.
Estimates based on peer-reviewed research benchmarks
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Set your parameters and hit Calculate to see your estimated annual impact.
Intake Terminal
What Is The Current Cost Of Emotional Friction In Your Organisation?
Miscommunication, conflict, disengagement, burnout — the hidden costs of low emotional intelligence compound silently. Let's quantify it together and build a plan.
Book a 30-minute consultation · No commitment
Based in
Science
Method
Data-Driven EI Training
For
Organisations Ready to Evolve